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Shipping:
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Worldwide Shipping: Available to all locations.
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Canada and US: Free shipping on orders over $100. For orders below $100 and for all other countries, shipping costs are calculated at checkout.
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Delivery Times: 3-10 business days within Canada, the US, and the UK. Other countries may take longer.
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Print Production: Prints are made to order. Please allow 5-10 business days for production before shipping.
Returns:
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Return Policy: You have 7 days from receiving your item to request a return. The item must be clean, undamaged, and in its original packaging with proof of purchase.
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Damaged Items: If your item is received damaged, please contact us immediately for a return.
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Non-Returnable Items: Prints, custom products (e.g., commissions, customized framing, and digital products), sale items, and gift cards are non-returnable unless received damaged.
Damages and Issues:
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Inspection: Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or incorrect so we can resolve the issue.
Exchanges:
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Process: Return the item for a refund, and place a new order for the desired item.
Refunds:
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Notification: We’ll notify you after inspecting your return. If approved, refunds are processed to your original payment method. Please note, it may take time for your bank or credit card company to post the refund.